Job Description Role Summary/Overview Improving the logistics performance of all cities across the country. Taking ownership of various service levels by measuring compliance, finding performance gaps and execute a plan to fill performance related gaps.
What’s On Your Plate?
- Own and monitor key performance metrics, ensuring consistent tracking and clear visibility on trends and gaps.
- Analyze operational and business data to identify performance improvement opportunities.
- Translate data insights into actionable initiatives with measurable impact on efficiency and customer experience.
- Design, execute, and evaluate experiments (e.g., A/B tests, pilots) to validate new ideas and solutions.
- Drive end-to-end ownership of initiatives, from problem identification to execution and post-analysis.
- Collaborate closely with cross-functional teams (operations, product, regional) to align on priorities and execution plans.
- Support the rollout of new tools, processes, and operational strategies across the market.
- Identify process inefficiencies and propose scalable, data-driven solutions.
- Build and maintain dashboards, reports, and tracking frameworks to support decision-making.
- Present performance insights, recommendations, and updates to senior stakeholders in a structured and clear manner.
- Ensure strong follow-up on action plans and track impact against defined success metrics.
- Contribute to continuous improvement of team methodologies, frameworks, and ways of working.
Qualifications What did we order?
- Bachelor’s Degree, MBA is a plus.
- 2-3 years of experience in food/grocery tech industry is highly preferred.
- Extensive experience in SQL, Data Analytics tools like tableau, looker etc.
- Strong communication skills, both written and verbal.
- Excellent stakeholder management skills: Experience in dealing with cross-cultural team members and cross-functional teams.
- Ability to analyse data and derive insights from comprehensive data reports.
- Ability to deal with ambiguity, work under pressure, handle stress, an individual contributor who can work in a fast-paced environment with a make it happen attitude.
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