Order Management Specialist (Spanish Speaker) At Guardian Industries

Our Team Our team thrives on collaboration, mutual respect, and inclusivity. We believe that diverse perspectives strengthen our solutions, and everyone is encouraged to share their ideas and contribute to our collective success.

What You Will Do

• End-to-End Order Flow: Own the lifecycle of customer orders from system entry to final delivery, ensuring total accuracy in technical specifications, quantity, and lead-time commitments.
• Multisite Fulfilment Coordination: Synchronize order execution across multiple manufacturing plants, manage order validation, modifications, and real-time status tracking.
• Inventory Allocation & ATP: Manage Available-to-Promise (ATP) requests, navigate stock constraints, and provide viable product alternatives balancing customer needs against supply.
• Cross-Functional Liaison: Serve as a critical interface between Production Scheduling, Logistics, and Commercial teams to align customer requirements with operational capacity.
• Demand-Supply Alignment: Monitor order entry against forecasted volumes and regional allocations to ensure consistent supply.
• Proactive Bottleneck Management: Monitor order progress, proactively resolve issues, and maintain alignment with service levels and regional expectations.
• Value-Chain Support: Build strong customer relationships by understanding operational needs and proposing fulfilment solutions that create mutual value.
• Fulfilment Excellence: Contribute to continuous improvement projects to reduce order cycle times, improve data accuracy, and enhance service performance.

Who You Are (Basic Qualifications)

• Education: Bachelor’s degree in Supply Chain Management, Operations, Business Administration, or related field.
• Analytical Strength: Strong problem-solving skills with the ability to navigate supply chain complexity while maintaining a customer-focused mindset.
• Operational Excellence: Highly organized with the ability to manage high-volume order portfolios with exceptional attention to detail.
• Systems & Data Agility: Comfortable navigating advanced ERP/CRM platforms, managing complex data sets, and working confidently with structured systems and analytical tools.
• Technical Proficiency: Advanced Excel skills (data handling, analysis) and solid knowledge of Microsoft Office 365.
• Communication: Fluent in English; Spanish is a strong plus.

To apply click here