IH Cairo is looking for an Operations Manager to oversee our day-to-day operations and deliver an outstanding student experience to support our continued growth.
Key Responsibilities
- Lead the daily operations of IH Cairo, ensuring efficiency across all departments.
- Track operational KPIs, identify opportunities for improvement, and implement action plans.
- Oversee internal systems, data management, and operational reporting.
- Collaborate with Marketing, Academic, Sales, and Customer Experience teams to ensure a seamless student journey.
- Develop and improve operational processes, policies, and workflows to support organizational growth.
- Coordinate cross-departmental administrative activities to maintain high standards of service delivery.
What We’re Looking For
- Proven experience in operations management and team leadership (preferably in the education field).
- Strong organizational, process-mapping, and problem-solving skills.
- Excellent analytical abilities to evaluate operational efficiency and performance.
- Strong communication skills in English.
- Experience in the education, training, or service industry is an advantage.
To apply: Send your CV to hr@ihcairoeg.com with the subject line Operations Manager.
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