Junior Customer Success Specialist

We’re Hiring: Junior Customer Success Specialist
📍 Location: Maadi
💰 Salary: 10,000 EGP
⏰ Working Hours: 9 AM – 5 PM
📅 Days Off: Friday & Saturday
🏥 Medical Insurance Provided
🔹 Key Responsibilities:
• Onboarding and training new customers
• Coordinating training sessions for schools and admins
• Managing customer relationships and ensuring satisfaction
• Monitoring customer health, usage, and adoption
• Preparing reports and tracking KPIs
• Collaborating with Product & Support teams
• Identifying upsell and expansion opportunities
🔹 Requirements:
• 1–3 years of experience in a customer-facing role (preferably SaaS)
• Strong communication and stakeholder management skills
• Data-driven mindset and ability to track KPIs
• Organized and process-oriented
📩 To apply, send your CV via WhatsApp:
01070164412