Job Details
Experience Needed:5 to 10 years
Career Level:Manager
Education Level:Not Specified
Job Description
- Manage the Operation team and monitor their performance.
- Handles the Critical parts of the Operation Process like Shipments COCs.
- Monitor international export and customs regulations.
- Ensure compliance with customs, export controls, and trade laws.
- Manage all export-related ERP operations (pricing, promotions, discounts, sales orders)
- Optimize resources through competitive shipping contracts
- Negotiate with freight forwarders and Carriers.
- Improve export processes to increase efficiency and reduce costs.
- Oversees the compliance with exporting and importing country regulations.
- Coordinate customs declarations and certificate closures.
- Support resolution of customs-related issues.
- Coordinate with planning and inventory teams to ensure order readiness.
- Support demand forecasting and stock availability.
- Oversee preparation of Shipping Documents with the Documentation person in charge.
- Ensure documentation accuracy and regulatory compliance.
- Prepare shipment status, sales, follow-up, and performance reports.
- Review customer balances with Finance Department.
- Identify export risks and implement mitigation plans.
- Maintain contingency plans for operational disruptions.
- Manage exhibition logistics, inventory, vendors, and costs.
- Track expenses, evaluate performance, and support future planning.
- Maintain continuous availability and timely responsiveness to customers, vendors, and company staff via phone and email.
- On-time shipment rate.
- Accuracy of export documentation.
- Shipping cost efficiency.
- Customs clearance turnaround time.
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