Senior Process Improvement Specialist At TMG
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Senior Process Improvement Specialist At TMG

About the job

Responsibilities:

  • Engage with relevant stakeholders to understand business requirements and operational workflows.
  • Translate business requirements into documentation, such as processes, descriptions, flowcharts, and forms, to support automation efforts.
  • Gather data from various sources for analysis purposes, as directed.
  • Conduct interviews and meetings with process owners to define and map existing processes, ensuring standardization and agreement on inputs and outputs.
  • Maintain proper filing of documentation, adhering to consistency, templates, quality management requirements, and established standards.
  • Identify areas for process improvement and develop future-state activities in coordination with process owners, aligning with applicable quality management system (QMS) standards and internal organizational policies.
  • Provide information and support to individuals, teams, and departments on various QMS topics to promote awareness of quality principles and facilitate implementation.
  • Monitor QMS filing and archiving procedures to ensure proper document and record control at all times.

Qualifications:

  • Bachelor’s degree in business administration, Computer Science, or a relevant field.
  • +3 of experience in quality and process management.
  • Customer-centric mindset.
  • Excellent communication and presentation skills.
  • Proficiency in MS Office and Visio.

To apply click here

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