Order Management Sr. Associate At PepsiCo

Responsibilities Order Management:

• Back up Sr. Associates and do order management activities on demand
• Create final delivery details and confirm in the system
• Follow-up with 3PL about order status
• Support BU PGT team with closing unconfirmed orders and deliveries: investigate preliminary reason code
• Support interaction with BU team on other topics as requested

Manage return:

• Create return delivery and inform sending WH and 3PL about pick up order
• Generate Credit/Debit notes

Order management performance review (PepsiCo internal):

• Support the SC Customer Support Supervisor with all initiatives to improve GBS service offerings
• Support order management team with all reporting and KPIs tracking
• Excellent analytical skills and numerical abilities;
• Great communication and interpersonal skills;
• Strong Excel & Office package knowledge mandatory;
• Able to handle continuous improvement projects;
• Results oriented;
• SAP experience is a plus

User friendly with IT applications (digitally-oriented)

Qualifications

• University degree
• Excellent spoken and written English language knowledge
• Previous exposure to similar role is a plus (in Customer service)

To apply click here