Operations Specialist At MK “0experience”

Job Description

• – Key Responsibilities:
•  Support daily tour operations, including basic coordination and scheduling tasks. 
•  Assist in ensuring tours depart and return on time. 
•  Help monitor cleanliness and report maintenance issues. 
•  Coordinate with team members and report any site-related concerns. 
•  Assist in handling minor on-site issues and escalate complex cases to supervisors. 
•  Support sales activities on-site and contribute to achieving team targets. 
•  Help prepare basic daily reports and update operational records. 
•  Identify and share customer feedback with the team. 
•  Ensure a friendly and welcoming experience for visitors. 
•  Assist in resolving customer inquiries and complaints under supervision. 
•  Maintain a clean and organized sales area. 
•  Follow assigned schedules and attendance requirements. 
•  Ensure compliance with operational guidelines and instructions. 
•  Follow safety procedures and report any incidents immediately.

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