, an international specialty coffee company, is seeking a highly experienced and dynamic Operation Manager to lead and manage daily operations across our locations and ensure operational excellence and consistency.
🔹 Key Responsibilities:
Oversee daily operations across all branches to ensure smooth and efficient workflows.
Monitor operational performance and implement improvements to enhance productivity and service quality.
Ensure compliance with company policies, procedures, and operational standards.
Coordinate with different departments to maintain seamless operations.
Manage staffing needs, scheduling, and operational manpower planning.
Analyze reports, KPIs, and operational data to support decision-making.
Support new branch openings and operational expansion plans.
Handle operational challenges and provide effective solutions.
Train, coach, and supervise branch teams and supervisors.
Prepare operational reports and present updates to top management.
🔹 Requirements:
Bachelor’s degree in Business Administration or a relevant field.
Minimum 5–8 years of experience in operations management, preferably in F&B or retail.
Strong leadership and team management skills.
Excellent problem-solving and decision-making abilities.
Strong organizational and multitasking skills.
Ability to manage multiple branches and operational projects.
Excellent communication and reporting skills.
📩 To Apply:
Please send your updated CV to HR@sevenfortunescoffee.com
Kindly mention the job title “Operation Manager” in the email subject line.
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