EGXPRESS Licensee of Federal Express (FedEx), is seeking a Air Freight Operation Coordinator to join our company.
Responsibilities
· Coordinate the transportation of airfreight shipments from origin to destination.
· Schedule flights and arrange space with airlines or freight forwarders.
· Ensure timely pickup and delivery of cargo by customer requirements.
· Prepare and verify shipping documents such as air waybills, commercial invoices, and packing lists.
· Ensure accuracy and compliance with customs regulations and international trade requirements.
· Ensure that all shipments comply with customs regulations and requirements of both the origin and destination countries.
· Resolve any issues related to customs documentation or clearance delays.
· Serve as the primary point of contact for customers regarding their airfreight shipments.
· Provide timely updates on shipment status, transit times, and delivery schedules.
· Address customer inquiries and concerns in a professional and courteous manner.
· Utilize tracking systems to monitor the movement of airfreight shipments.
· Provide real-time updates to customers and internal stakeholders on the status of shipments.
· Liaise with airlines, ground handlers, customs brokers, and other service providers involved in the airfreight process.
· Negotiate rates and service agreements to ensure cost-effective and reliable transportation services.
· Monitor vendor performance and address any service quality issues or concerns.
Qualifications
- Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field is preferable.
- At least 1 year of experience as an Air Freight Coordinator.
- Very good command of the English language.
- Proficient command of MS Office and Excel.
- Experience in ERP systems is a must.
To apply click here
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