About the job
- Receive truck and driver data from the Fleet Coordinator and schedule daily trips according to operational plans.
- Coordinate with drivers and monitor truck movements to ensure adherence to schedules and on-time delivery.
- Communicate with customers to confirm pickup and delivery times, resolving any delays or issues promptly.
- Track trips using monitoring systems or daily reports and prepare operational performance reports for management.
- Troubleshoot and resolve operational challenges (delays, breakdowns, or road disruptions) in coordination with drivers and the Fleet Coordinator to maintain service levels.
- Provide regular updates to management and customers regarding trip status and key operational insights.
- Act as a key liaison between customers, drivers, and internal teams to ensure smooth operations and high customer satisfaction.
- Contribute to improving daily operational procedures to enhance efficiency and reduce costs.
Requirements
Qualifications and Experience • Bachelor’s degree in Logistics, Supply Chain Management, or a related field (preferred).
• 1-3 years of experience in logistics, transportation, or a similar role, ideally within a trucking/transportation environment.
• Strong proficiency in Microsoft Office applications (Excel, Word, PowerPoint, etc.).
• Familiarity with logistics management systems or transportation software is an advantage.
Key Skills • Strong organizational and multitasking abilities.
• Excellent problem-solving and communication skills.
• Ability to work effectively under pressure and meet deadlines.
• Detail-oriented mindset with a focus on delivering exceptional service.
Benefits
- Social Insurance
- Medical Insurance
- Life Insurance
- Quarterly Bonus
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