About the job
EgyBell is Hiring Operation Specialist & Dispatcher for a leading company located in New Cairo
Key Responsibilities:
* Responsible for monthly reporting (tickets, complaints, and job cards summary).
* Follow up on complaints and service requests until closure.
* Ensure proper assignment and escalation to the concerned teams.
* Monitor SLA performance and ensure timely service delivery.
* Coordinate paid service scheduling and follow up on fees collection.
* Prepare accurate operational reports.
Qualifications:
* Bachelor’s degree
* 2 years of experience in dispatching or operations coordination
* Good communication and multitasking skills
* Proficiency in Microsoft Office
To apply click here
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