Senior Operations Specialist At Masar “Alex”

About the job

We are Hiring

Masar for marine services

Looking for operation specialist

Company located in alexandria

Position: operation executive

Department: operation

Reports to: sales manager&general manager

1. PURPOSE:

Work to manage all customer orders from the beginning of the order until its shipments are delivered in a proper manner that satisfies the customer.

2. RESPONSIBILITIES:

1- Collecting rates from shipping lines.

2- Submit bookings (online or manual)

3- Receiving booking confirmation

4- Handle inland transportation starting from loading containers up to receiving invoices & official receipts from transportation companies

5- Submit VGM & final instructions

6- Receiving B\Ls draft &check it with customer or sales

7- Confirm drafts with shipping lines

8- Receiving invoice from shipping lines after vessels departure

9- Follow up with clients

10- Follow up with trucking tea and customs clearance team

11-Do documentation for every operate

12- make a strategic plan for every shipping

13-make the final report with finance team

3. COMMUNICATION & WORKING RELATIONSHIPS

Internal

Senior level Mid-level Junior level

External

All levels

Provides information as required Provides/elicits information Provides/elicits information

Telephone and face interaction.

4. WORK ENVIRONMENT

The work consists of talking to customers, starting work on previous reservations, supervising the operations team and payment requests for agencies, sending reports to the sales team with the latest updates, communicating directly with accounts, and sending payment requests to them.

Generally the job requires 80% sitting, 10% walking, and 10% standing. This job is performed in a generally clean and healthy environment.

5. KEY COMPETENCIES

• Attention to detail.

• Ability to maintain confidentiality in all aspects of the job.

• Ability to manage multiple tasks with frequent interruptions.

• Ability to manage multiple priorities.

• Ability to diffuse and manage volatile and stressful situations.

• Ability to communicate, interact and work effectively and cooperatively with

all people including those from diverse ethnic and educational backgrounds.

6. QUALIFICATION & EDUCATION, EXPERIENCE, KNOWLEDGE & SKILLS Qualification & Education:

Experience:

Bachelor degree & academic deplom in logistics field

must have at least4-6 years logistics operation import and export experience.

Knowledge & Skills:

Knowledge of the principles of the logistics , Excellent verbal communication skills.

Fluent in English and Arabic

The ability to plan

High computer literacy.

Communication skills

Email us if you are interested moemen.mohamed@masaregypt.com)Industry

• Maritime Transportation

Employment Type

Full-time

Edit job description

To apply click here