Job Description
- Implement the map designed for the operation to meet the customer requirements and Aramex standard.Analyze all customer requests impacting both cost and operational workflow.
- Ensure meeting customer’s SLA’s for all customers.
- Set KPI’s and conduct annual review for direct reports
- Ensure training warehouse staff on customized logistics procedure and requirements for new customers and any change in procedure.
- Recruit, train, develop and mentor direct reports.
- Assist and train personnel to use warehouse systems.
- Monitor and control the warehouse team at all levels.
- Makes sure the warehouse performance is up to standard.
- Maintain IRA (inventory record accuracy) as per standard.
- Adhere to company HSSE, compliance and sustainability corporate policies/processes
- Acts on all assigned outcomes of the quality audits.
- Ensure operation is run according to the cost budgets assigned.
- Makes sure WMS is updated on time and accurately and as per the procedures.
- Responsible for maintaining stock accuracy and integrity levels.
- Continuously reviews operations for opportunities of improvement and initiates needed actions.
- Monitors capacity, productivity and performance dashboards/reports, analyze data for trends and/or spotting issues.
- Coordinate with warehouse customer service team on clients’ orders and issues
- Makes sure the warehouse operations run at optimal cost.
- Optimize the workflow process to minimize (any) extra cost.
- Controls indirect expenses including overtime and consumables.
- Helps the Supply Chain / logistics operations manager and team in projects costing and resource planning.
Job Requirements – Experience and Education
- Experience of 4-6 Years in warehousing, oil & gas industry is preferable.
- Bachelor’s Degree Holder (Logistics , Supply Chain or Industrial Engineering)
- Microsoft Office professional user ( Excel , PowerPoint,etc..)
- Excellent written and verbal communication skills
- Detail Oriented with proven analytical and leadership skills.
Note: applicants must be flexible with rotating between multiple locations
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