Supply Chain Coordinator At Guardian Industries

What You Will Do

• Deal with all customer account enquires that include: order entry, modification, validation and product availability requests management.
• Expand the relationships with existing internal customers by continuously proposing solutions that meet their objectives
• Ensure the correct products and services are delivered to customers in a timely manner
• Serve as the link of communication between customer facing team and internal teams to ensure customer orders are correctly and timely fulfilled
• Resolve any issues and problems faced by customers
• Play an integral part in improving the service and timely execution that will turn into personal development, long-lasting relationships and business efficiencies.
  
  

Who You Are (Basic Qualifications)

• Fluent in English, both written and spoken
• Proven previous experience within an Order Management or Supply chain process
• Good communication and interpersonal skills with an aptitude of building relationships
• Effective organizational skills
• Problem-solving skills
• Must be proactive, customer focused and results oriented
• Good PC skills in MS Office
• Ability to effectively question or challenge the status quo
• Deal with all customer account requests.
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
• Ensure the correct products and services are delivered to customers in a timely manner.
• Serve as the link of communication between customer facing team and internal teams to ensure customer cases are correctly and timely fulfilled.
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
• Play an integral part in improving the service and timely execution that will turn into personal development, long-lasting relationships, and business efficiencies.
• Support customer facing team by highlighting new prospect opportunities in a timely manner.
  
  

What Will Put You Ahead

• Bachelor’s degree
• Experience with Salesforce
• Strategical thinking and ability to take value-based decisions
• Flexibility to work in afternoon shift.

To apply click here