What is the job about?
- Contribute to the logistics team operations ensuring best in terms of procurement, planning & management of shipping services to support suppliers, production, DC, Grundfos Sales & customers.
- To provide professional service in the order fulfillment to delivery/shipping processes and provide administrative and sales support.
Your main responsibilities:
- Coordinate the physical distribution for production/distribution centers functions both inbound from suppliers, and outbound to customers.
- Daily execution of shipping according to agreed plans and service levels
- Participate and implement continuous improvement projects and cost saving initiatives.
- Support functional KPIs.
- Act as local representative towards local customs authorities.
- Contact Customers to communicate and coordinate order dispatch and shipment from distribution centers, with continuous interaction with internal Stakeholders.
- Handle order fulfillment tasks & to follow up the schedule of deliveries agreed upon and take appropriate actions in case of deviations.
- Record Customer complaints related to Logistics claims.
Your Background:
- Bachelor’s degree in any discipline with at least 2 years of related experience in a similar role preferably in a Trading/Manufacturing Company or 4 years’ experience in a similar role of Supply Chain Management / Order Handling / Logistics.
- Previous experience within Customer Service and Supply Chain Management. Relevant administrative experience, organizational skills & accountability with the Customer.
- Computer literate with working knowledge of SAP-ERP Systems and proficiency in MS Office and Outlook.
- A good problem-solver with good practical abilities; and able to provide permanent solutions on recurring issues.
- Initiate tasks with vigor and devoted to maintaining consistent progress over time.
- Possesses very good written and verbal communication skills.
- Has a good administrative background. Must have an eye for detail and the ability to work in a time-sensitive situation in a fast-paced environment. Able to deal with frequent changes, delays, or unexpected events.
- Able to work effectively and as an enthusiastic team member.
- Proactively provides support to fellow team members and shares knowledge / experiences willingly.
- Looks for ways to improve and promote quality and applies feedback to improve performance.
- Meets productivity standards and completes work in timely manner.
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