Projects Order Manager At Eaton

The Projects Orders Manager Will Manage International Multi-disciplinary Orders Within Assigned Cluster Scope, Make Sure That The Projects Orders Will Be Delivered Orders Respecting Below

• Time (to order contractual completion date)
• Cost (man hours, materials and other direct costs)
• Quality (first time right)
• Compliance (rules and regulations)
• Customer satisfaction (Satisfied repeated customer)

Within the scope of assigned cluster and under the supervision of the PM team leader:

• Forecast, manage, and lead the execution of projects Orders as planned
• Monitor scope, time, budget during execution to meet set targets and initiate corrective actions if necessary.
• Religiously conduct order reviews, presenting recommendations to drive continuous improvement, improve customer experience, identify risks and opportunities, escalate
• work as per PM cluster leader to achieve below:
• ensure customer requirements are understood and met
• act as a focal point of contact for the customers ensuring their expectations are managed pro-actively and constructively through Eaton PM tool and that the customers are kept informed of the order status throughout the order life cycle.
• ensure customers inquiries and Claims are properly addressed and in timely fashion
• Define order scope at launch, create orders work plans and monitor execution, revise as appropriate to meet changing needs and requirements.
• Ensure a healthy and sanitized backlog for assigned projects orders as for aged orders, accurate parameters, outstanding shipments / delivery notes…etc.
• Work closely with Pm cluster leader on conflicting priorities, risks, escalations …etc. impacting delivery of committed targets.
• Ensure timely and correct reporting to managers and parties involved (both internally and externally) in accordance with applicable procedures and guidelines and ensure availability, recording and traceability of data.
• Nurtures a learning organization culture and demonstrates leadership and accountability – no victim mentality.

Qualifications

• Bsc. of Business Management or Engineering
• Minimum 3 years’ of relevant experience, preferably leading a team

Skills

• Project Management experience
• ETO (Engineered to Order) order management experience is preferable
• Good Coaching and Leadership skills to engage project stakeholders
• Excellent Organizational, Communication and Presentation skills
• Ability to work in a diverse team and diverse customer base
• Ability to forecast, deliver and control projects order Profit Plan
• Proficient in:
• Order Management Software (Primavera, MS orders, PM calculator).
• SAP
• Microsoft office and collaboration applications.
• English language (v/w).
• PMP certificate is an asset

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