Duties & Responsibilities
- Process goods/service order requests in the system and own the request until the request closure and payment to the supplier
- Daily tasks include creation of Purchase Requisitions in E-Marketplace (SAP Ariba) system, raising Request for Payment, initiate creation of non-commercial supplier requests, based on business requirements
- Collaborate with Business requester on request details, collaborate with Help Desk and regional support teams
- Collaborate with suppliers forany missing documentationand resolution of discrepancies; request credit note and follow up
- Record goods/service receipt in the system based on Business Requester confirmation (positive and negative Goods receipt)
- Purchase order Amendments as required and confirmed/ approved by local business
- Ensure all Purchase requests follow compliance protocols
- Track business approvals on requests and follow up with approvers as required
- Resolve any discrepancies in the request matching process(Mismatch, Request for Information) within target time (KPIs)
- Modify / cancel the Purchase Orderbased on instructions from the business
- Closure of Purchase Orders within 90 days of “Need by Date”on purchase request
- Purchase order management, including of Reassignment of requests to additional preparers, delegation and reopening of requests when required
- Escalate any issues faced intheprocess with supervisor
Main performance measures (Performance Goals)
- Timely process of purchasing requests
- Resolution of discrepancies in matching process (Mismatch)
- Timely payment to supplier within set payment terms
- Demonstrates Credo based leadership principles in all interactions with internal and external stakeholders
- Ensure applicable company/healthcare,quality & BPRA compliance with all relevant country and EMEA requirements, company regulations, policies and procedures
- Education: Bachelor degree
- Years of Experience:2 years in similar admin position
- Language:English must be fluent (Arabic, French is a plus)
Technical/Functional Skills Required
- Experience with Finance or Procurement systems preferred (Ariba, SAP)
- Good communication skills
- Understanding of Accounts Payable process & ability to interpret financial information
- Problem solving, query resolution ability to deal with complex tasks and queries
- Accuracy and attention to details
- Able to demonstrate values consistent with J&J Credo
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