POSITION SNAPSHOT
Location: Egypt
Company: Nestlé
Full-time
Main Purpose of Job:
Identifying and executing O2C process initiatives to improve performance, monitor execution of controls and meet current and future business/market needs
A Day in the Life:
Managing the improvement:
- Ensure transparency of the process
- Monitor and report on the performance of the function KPIs – promote integrated NCE measures across O2C teams
- Monitor and report on the performance of the Service Plans
- Proactive recommendation after rigorous analysis (e.g.: new filter parameters)
- Promote good practices and sharing across organization at all levels of learning logs
- Proactively engage operational functions, providing a clear understanding of the results (benefits and competency building) through appropriate communication channels and training/coaching session
- Determination of Root Cause for repetitive or systemic exceptions and coordinates the identification of an owner to implement action plans across the O2C Process and/or Functional Stakeholders.
- Ensure support & communication:
- Support CoC in defining common ways of working to maximize the efficiency and standardization
- Support function to continuously review, follow up and monitor progress to improve:
- Customer Service level
- Freshness as a “mindset”
- Deliver Competitive Advantage
- Minimize exceptions
- Enable cost improvements
- Excel in Compliance
- Escalate issues regarding alignment, communication, and ways of solving exceptions – drive a clear “”path to action”
- Ensures that the improvements are continuously translated directly into a visible and tangible value. Communicate to the market the benefits of the initiatives for our customers and Nestlé
Are you a fit?
- One or 2 years of operational experience in Continuous Improvement and Order-to-Cash. Specialization in: Demand Capture & Order Filtering, Stock Allocation & Order Optimization, Billing & Pricing, Logistics
- Experienced successful improvement implementation at Unit level within Nestlé or equivalent experience in a complex, international environment
- Successfully led and developed cross-functional teams
- Experience of program management
- Experience of working with senior management
- College/University degree required
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