About the job
Job Description:
We are seeking an experienced Operations Specialist to join our team. The ideal candidate will have a strong understanding of import and export regulations in Egypt, including booking shipments and conducting market research. They will be responsible for communicating with clients to provide exceptional customer service, while also ensuring that all operations are running smoothly and efficiently.
Responsibilities:
- Manage import and export operations, including booking shipments and coordinating logistics
- Conduct market research and identify new opportunities for growth
- Communicate with clients to provide exceptional customer service and resolve any issues that arise
- Ensure that all operations comply with Egyptian regulations and standards
- Collaborate with cross-functional teams to ensure seamless operations across the organization
Qualifications:
- Bachelor’s degree in Logistics, Supply Chain Management, or a related field
- At least 3 to 5 years of experience in import and export operations, including knowledge of Egyptian regulations and NTRA
- Strong communication and customer service skills
- Proven ability to work collaboratively in a team environment
- Highly organized with strong attention to detail
Skills that are good to have:
- Knowledge of customs clearance procedures
- Experience working with freight forwarders and carriers
- Proficiency in both English and Arabic
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