Duties and Responsibilities:
- Prepares the shipping document through filling all relevant fields of the document with information such as items’ number, description, serial number, customer’s information, number of shipping document, contract number, name of foreman issued the tool, size of truck needed to deliver the requested tool to its destination, etc. Forwards the shipping document to the customer to get their approval by signing and returning the original shipping document. Maintains the original shipping document in the file.
- Prepares internal work order to request the machine shop’s action to fix the tools, if the third-party company’s report indicates that the tools need to be fixed. Files a copy of the job control form completed by the Machine Shop Supervisor upon completion of the repair job.
- Maintain and order replacement parts and consumables at required stock level.
- Prepares and forwards to the billing team a set of the forms and documents necessary to prepare the invoice to ensure prompt payment by the clients for the services provided. These forms include a call-out note; original of shipping document; original of delivery ticket; cargo manifest; operator’s resume/report; service order; purchase order from the customer, and other document and paperwork required by the client. Maintains a copy of all former documents in the file.
- Create LOM (Load out manifest) at the point of customer order or call out, including all re-billable information.
- Arrange and coordinate transportation of equipment/tools to and from shop/suppliers and the customer location or job site some of which may include selecting modes of transportation.
- Create and follow up of the Customer Specific Invoicing Requirements, Job Package and Billing Checklist.
- Ensure all operational files such as job procedure; peer review minutes, pre-planning information, end of well reports, etc. are properly filed and accessible in JDE.
- Assist in all required transaction related to Equipment Management including EMQA document storing process.
- Planning and performing periodic system & process audits and summarize the report for the same.
- Facilitating implementation of WPTS (Weatherford Performance Tracking System) including non-conformance reporting, preventive and corrective actions, and functional key performance indicators.
- Conducting regular surveys summarizing customer feedback on regular basis.
- Identify root cause issues and lead implementation of corrective actions when needed.
- Actively participate in company safety and environment procedures and programs and participate 100% in identified workplace personal protective Equipment requirements, fully participate in continuous process improvement and cost control, following quality policies, procedures, and standards to maintain within company guidelines.
- Perform various other duties and activities as assigned by his supervisor within the physical constraints of the job
Skills & Experience:
- 1-2 years experience within a similar role raising delivery tickets, liaising with logistics team etc
- Proficiency in the use of computers and software packages needed to support the documentation, and analysis.
- Experience of raising
- Fluent English both written and verbal
- Good communication & interpersonal
- Team player – accuracy and attention to details.
- A Bachelor of Commerce or equivalent is required
- You must already be eligible to work in Egypt as no visa sponsorship is available at this time
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