Ocean Freight Specialist At FreePL

Responsibilities

• Managing ocean freight shipments, including imports and exports.
• Handle freight quotation, pricing, and negotiation, ensuring competitive rates while maintaining profitability for the company.
• Provide exceptional customer service and support, addressing customer inquiries, concerns, and providing timely and accurate information.
• Communicate with different departments internally to gather the necessary information for shipping arrangements.
• Prepare and review shipping documentation, including bills of lading, commercial invoices, packing lists, and customs declarations.
• Coordinating with carriers, and shipping lines to arrange bookings and secure cargo space.
• Ensure compliance with local and international regulations governing the transportation of goods, including customs, import/export laws, and hazardous materials regulations.
• Track and monitor shipments to ensure timely delivery and resolve any issues or delays that may arise.
• Coordinate with carriers to arrange pickup and delivery schedules, ensuring that all parties involved are informed of any changes or updates.
• Collaborate with internal teams to ensure seamless integration of freight operations within the FreePL platform.
• Maintain accurate records and documentation of all shipments, including tracking numbers, delivery confirmations, and any relevant documentation.
• Stay up to date with industry trends and regulations to ensure compliance and provide expert advice and recommendations to clients regarding shipping options, costs, and timelines.
• Collaborate with other team members to streamline processes, improve efficiency, and enhance customer satisfaction.
• Ensure the handling of hazardous materials or goods is in accordance with safety standards and Standard Operating Procedure (SOPs).
• Develop and maintain strong relationships with carriers, negotiating rates and service agreements to optimize cost efficiency and service quality.
  

Qualifications & Work Experience

• Bachelor’s degree in logistics, business, or any relevant field.
• 2 years’ work experience in a similar position.
• Experience in ocean freight is a must.
• Experience in both import/export is a plus, however, expertise in at least one is required.
• Strong understanding of ocean freight processes, including shipping documentation, carrier selection, routing, and customs clearance.
• Experience in freight quotation, pricing, and negotiation, with the ability to analyze customer requirements and calculate costs effectively.
• Excellent organizational and time management skills to prioritize multiple tasks and meet deadlines.
• Strong attention to detail and accuracy, ensuring all documentation is completed correctly.
• Exceptional communication skills, both written and verbal, to effectively communicate with clients, carriers, and other stakeholders.
• Proficient computer skills. Shipping software experience is a plus.
• Ability to adapt to changing priorities and work well under pressure in a fast-paced environment.
• Problem-solving and critical-thinking skills to anticipate and resolve shipment-related issues.
• In-depth knowledge of transportation, shipping, and import/export regulations as well as customs procedures.
• Customer centric, with the ability to build and maintain positive relationships with carriers and suppliers.
• Fluency in English (both written and spoken) is required.

To apply click here