Job description:
Purpose: Implement and execute all warehousing activities efficiently assigned to them as per standards to ensure meeting SLAs.
Job Responsibilities
• Perform operational procedure to ensure high levels of customer service/satisfaction.
• Meet customer’s SLA’s for all customers.
• Report any information that might impact company image and brand or functioning
• Ensure meeting team’s KPI’s
• Setting KPI’s for direct reports and conduct annual review
• Ensure training warehouse staff on customized logistics procedure and requirements for new customers.
• Ensure identifying direct reports training needs and propose training needed to HR.
• Assist and train personnel to use warehouse systems, DQMS and the processing of work orders.
• Facilitate the flow of information horizontally and vertically
• Train and develop direct reports.
• Ensures optimal team performance.
• Monitor and manage the team to ensure performance is up to standard.
• Utilize available resources to meet customer’s SLA
• Adhere to company HSSE, compliance and sustainability corporate policies, processes and standards
• Acts on all assigned outcomes of the quality audits.
• Adhere to all shipping and handling legislations.
• Makes sure WMS is updated on time and accurately and as per the procedures.
• Makes sure customer’s SLAs are met.
• Ensure operations is running as per standards to avoid any type of losses.
• Responsible for maintaining accurate stock levels and avoid discrepancies.
• Run the operations to avoid loss or damage related to human, customer goods or facility.
Job Requirements:
- Experience of 2-4 Years in warehousing “Mainly Piece picking Operations” & E-commerce Industry.
- Bachelor’s Degree Holder (Logistics , Supply Chain or Industrial Engineering)
- Professional user for Microsoft office (Excel, Word, PowerPoint.. etc)
- Experience in standard concepts of a warehouse
- Analytical Skills
- Excellent written and verbal communication skills
- Leadership Skills
- Detail Oriented
- Coaching
- Job Location: 6th October city (Industrial zone)
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