About the job
1- Receives customer orders and determines the requirements related to the service needed
2- Files and documents customer orders
3- Communicates with customers in relation to service information, enquiries, order handling including amendments
4- Coordinates between customer, lab and technical department
5- Follows up with technical department on job status and with the laboratory through the LIMS software system
6- Receives and distributes changes to customer orders
7- Prepares operation reports and sends them to clients
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