About The Role : Responsible for managing daily hub operations, coordinating shipments, tracking KPIs, and ensuring smooth workflow and service quality in line with Bosta’s standards.
Job Code : New 2026OPER-309
Job Responsibilities
- 1. Receive the new pickups closed in bosta flyers
- 2. Ensure that the tracking number was written correctly on the flyer with the marker by the couriers.
- 3. Receive the shipments(new pickups) on the system and add the tracking numbers on the “Receiving Pickups” sheet
- 4. Arrange day-to-day dispatch of the shipments and sort shipments based on delivery addresses
- 5. Add the cash collection and Refund shipments to the courier’s routes. Send the routes directly to the stars’ App
- 6. Receive the undelivered shipments on the system and the productivity sheet as well
- 7. Get the receiver’s signature and IDs# on delivered shipments with Zero Cod
- 8. Get hard copies of returned shipments signed by the business
- 9. Monitor the Stars Wallets and ensure that they are depositing the same collected CODs amount on a daily basis
- 10. Make a verification call on the undelivered shipments or” Canceled” shipments on a daily basis
- 11. Cancel the refused shipments on the system.
- 12. Transfer the canceled orders after exceeding holding period at the hub”24 hours” to sorting facility team through” Transfer to Hub”
- 13. Send handover mails to the sorting facility team including the total number of transferred shipments, seal number and the tracking numbers subject with the status of the shipments
- 14. Performs related duties as required
Job Qualifications
- – 6 months to 1 year of experience in logistics field, in e-commerce or shipping industry
- – Only graduates are eligible for this role
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