Freight Forwarding Sales Executive At DP World

About the job

Job Purpose

Selling International Freight Services, transportation, and logistics services to small, medium, and large international freight clients, as well as providing consultation on major accounts.

Responsibilities

Utilize internal and external tools to negotiate shipping freight rates with Carriers or Airlines.
Exude the highest level of customer service to both internal and external business partners and set the expectations that the task given will be completed to their satisfaction.
Expand and cultivate the Company’s carrier and agent network while developing new partner relationships.
Generate new business leads through identifying and properly qualifying business opportunities.
Provide customer quotations with a systematic follow up system.
Prepare daily sales report and Quarterly business plan.
Identify new opportunities and attract new customer.
Maintain regular contact with existing clients to determine their daily and weekly shipping needs.
Provide responsive customer service and resolving client issues quickly and efficiently.
Ensure that all clients freight loads are shipped on time.
Follow up on client referrals.
Work closely with operations and C.S team smooth and efficient customer care.
Develop a database of prospective clients, as well as Account Management to retain and grow the existing client base.
Ensure commercial visits have been done to generate business.
Create and follow up pipeline reporting on CRM
Ensure quality of operations and customer satisfaction.

Qualifications

Experience, Knowledge & Skills

A minimum of 3 years working experience in the field of Logistics & Freight Forwarding operations, regulations, and documentation.
Must have in-depth knowledge about the market and freight forwarding industry.
Knowledge of laws, regulations, and ISO requirements
History of working within a target driven environment with a proven track record of meeting / exceeding targets.
Strong Sales techniques and deep expertise in FFW.
Proven experience as FFW coordinator and customer service is recommended.
Excellent English Language both written and spoken.
V. Good in Microsoft Office Programs: Excel, Power Point, Word, Outlook
Excellent communication skills.
V. Good sales skills.
V. Good Customer services skills.
V. Good Critical thinking and creative problem-solving skills.
V. good Negotiation and persuasion skills
Excellent in closing deals.

Abilities:

Able to work with different internal and external teams and track multiple processes.
Able to work on own initiative and as part of a team.
Able to cope with high work pressure.
Able to analyze and pursue opportunities to deliver continuous growth to the organization.

If you are interested to join DP World EGYPT Logistics Company , Please send us your CV to Sokhna.careers@dpworld.com

Deadline to submit CVs Mar 24th ,2023