About the job
Job duties
- Lead logistics department responsible for shipment planning based on actual & expected supply & customer requirements.
- Coordinate export procedures to maximize quality of delivery.
- Responsible for export logistics excellence scope.
- Responsible for logistics budget center; maintain cost analysis report.
- Manage logistics cost & savings projects.
- Identify logistics areas for process improvement and cost optimization to ensure expectations are met.
- Develop dashboard for logistics KPIs & shipment tracking.
- Maintain updated reports of shipments tracker and send to customers on weekly basis.
- Optimize logistics planning to ensure we are delivering with best service, quality & lead time.
- Communicate with customers, shipping lines, freight forwarders, ports & ICT team to achieve profitable deals.
- Schedule loading plan taking into consideration WHs shifts capacity, vessel schedules, customer requirements.
- Provide information to customers about the status of their shipments.
- Follow up the customer complains (if any) to close internal with clear action plan and responsibility.
Experiences & Qualifications
- Bachelor’s degree in Logistics/Transportation/Supply Chain or any relevant field.
- 4 to 6 years of experience
- Proven experience as logistics and/or Customer Service is a must.
- Knowledge of laws, regulations, and ISO requirements.
- Marble & Granite export experience is preferred.
Skills
- Agile Workstream
- Strong analytical skills
- Strong Communication, Negotiation, Conflict Management skills
- Excellent organizational skills
- Problem-solving abilities
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