About the job
achieving of profitable global OEM / non-branded business. Customer relationship management and development from customer interest to delivery and payment of orders
Job Responsibilities
· Relationship management with customers main focus: maintaining and operationally managing profitable, trustful, long-term, professional relationships with existing customer base (predominantly based in Europe), e.g. wholesalers, retailers, DIY chains etc. (mostly European based)
· Develop future market opportunities and new customer relations.
· Coordination of complex, international, multi-country based customers – direct B-to-B or via intermediate dealers.
· Initiation, product design (incl. packaging, labelling requirements); Verification of financial & technical, feasibility; Cost & pricing, preparation and follow-up of offers, quotations, negotiations, contracts
· Ensuring fulfilment of orders on agreed time, quality and cost.
· Follow-up on orders and delivery.
· Strong interface with production, logistics.
Job Requirements
- Academic degree in engineering, international education a plus
- Minimum 5 years professional experience in similar function (OEM / white-label business), gained in a sizable multinational or national Egypt based production company with technical products, ideally in building supplies
Experience in direct relationship management with international/European 3rd party customers, in dealing with complex international, European customers’ requirements (regarding products, contracts, processes, delivery) and short cycles from tender to delivery.
- Nice to have: experience in international intercompany business.
- Knowledge of legal aspects / contracts, familiar with logistics aspects
- Strong commercial understanding, experience and familiar with offering / tendering processes, quotations, negotiations.
- Strong technical understanding of technical products; familiar with feasibility of product development / customization and close interface with production
- Strong technical understanding of technical products; familiar with feasibility of product development / customization and close interface with production
- Strong communication, collaboration, stakeholder management skills.
- · Successful track record and ability to build and maintain trustful long-term relationships with international partners.
- Strong commercial understanding, experience and familiar with offering / tendering processes, quotations, negotiations.
- Financial and P&L understanding with clear profitability focus (cost, pricing, margins etc.)
· Highly energetic, self-motivated, independent, positive and fully committed to customer satisfaction. Performance and results orientation; track record of meeting ambitious plans and deadlines; ability to manage
- conflicting priorities with limited resources.
- IT: office applications
- Fluent in English (as daily business language), 2nd language a plus
to apply click here
Leave feedback about this