Customer service At J&T Express Egypt

J&T Express Egypt For Shipping is hiring “customer service ”
Location: Mohandessen – Imbaba
Job responsibilities:
1、Answer customer calls
2、Assist customers in sending or checking documents
3、Answer customer business inquiries
4、Handle customer complaints
5、Handle abnormal matters in the receiving and dispatching process
6、Assist the branch supervisor to arrange the work of the courier, collect the business accounts, etc
Job Qualification:
1、 20-30 years old,college degree or above
2、 More than 1 year practical experience in customer service
3, Excellent analytical and problem-solving thinking skills
Excellent communication skills.
4、 Good English and Microsoft office ,Power Point
5、 Experience in logistics field is preferred
please send your updated CV to (aya.abdelbaset@jtexpress-eg.com) and mention ( Customer service) in the mail subject