- JOB FACTORS- Key Responsibilities
· Review availability of material against planned sales orders daily.
· Post invoices and delivery notes to customers, in alignment with Finance dept. to confirm payment
status prior to invoicing.
· Ensure a high reliability and availability delivery performance to customers.
· Promising sales orders against material availability in accordance with company procedures.
· Plan and arrange shipment collection with transport companies, in alignment with warehouse team.
· Maintain delay reason codes in the system in case of unforeseen delays on sales order lines.
· Manage receipt of proof of deliveries after delivery to customer sites within the agreed timeframe.
· Follow up with production and purchasing to complete actions and fulfil agreed customer deliveries.
· Follow up on payments from sales force and actions from operations team to process the shipped not
invoiced orders.
· Keep logs and records of material delivery requests from sales back office.
- Accountability
Scope of job responsibility:
· Understanding of ERP system tools to invoice and ship materials.
· Understanding of global supply chain procedures for best practices.
Freedom to act and take decisions:
· Review and selection of transportation companies based on the location, price, service level, and
shipment volume.
Contribution in projects:
· Start-up initiatives to reduce cost, lead-time and increase quality of goods and working processes
(best practices).
Impact of decisions:
· Consequences of decisions and actions impact department.
Impact & Influence on business result:
· Position supports the achievement of targets. Failure in achieving position’s target would have a
strong effect on the overall target achievement.
- Complexity
Degree of change & uncertainty in operating environment:
Operates in a defined environment where changes occur.
Clarity of tasks:
- Assignments are task or activity oriented. Work is reviewed on overall quality and efficiency.
Managing problems: ·
Identifies problems and may propose solutions within remit.
- Specialized Knowledge / Skills
· Proven experience as logistics coordinator
· Experience in customer service will be appreciated
· Knowledge of laws, regulations and ISO requirements
· Ability to work with little supervision and track multiple processes
· Good working knowledge of logistics software (ERP)
· Outstanding organizational and coordination abilities
· Excellent communication and interpersonal skills
· Logistics or supply chain management background education.
· Ability to manage and organize tasks efficiently.
· Proficient computer skills in MS Office software.
· Good English speaking and writing.
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